Competing and prospering through adept hotel distribution
This event was held on: 28
th November 2006 at The Fairmont Dubai
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Finding the balance between customer retention, developing new markets and managing costs is not only a challenge but a fine art. Like all masterpieces, it starts with a vision of success and a plan of how the colours will be integrated to create the perfect picture.
The need to personalise and understand the customer experience in this competitive environment, against a backdrop of increased automation to drive efficiency is creating confusion in prioritising where the next investment should be. The requirement for adept hotel distribution in a buoyant and demanding market supported by technology is causing 4 and 5 star properties to rethink strategies in this important arena of hospitality.
This interactive forum aims to provide insights into some of these challenges and how they can be overcome. Keynote speeches and panels will allow delegates to interact with industry specialists stimulating debate, ideas and action.
Make your Distribution a profitable masterpiece.
List of Speakers
- John Burns - President, Hospitality Technology Consulting
- Kristie Willmott – Group Director of E-business and Customer Development, Jumeirah
- Simon Lewis – Manager e-Ventures Group, Emirates Airlines
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